Refunds & Exchanges
Goods sold are non-refundable and non-exchangeable.
As we check all our items before sending them out, we are unable to provide returns or exchanges at this point of time. Please refer to the sizing chart before you place your order. You can feel free to contact us if you have any questions about sizing and alterations.
Thank you for your understanding!
All items purchased from The Happy Cheongsam are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. In case of exchanges due to defects, the goods are your responsibility until they arrive at our offices via registered mail. Should the item(s) go missing when delivered via Normal/Standard mail, we will not be responsible for any replacement.
The Happy Cheongsam attempt to be as accurate as possible. However, The Happy Cheongsam does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by The Happy Cheongsam itself is grossly misrepresented or defected, your sole remedy is to return it in unused condition and original packaging. 0.5 - 1.0 inches of mis-measurement does not warrant an exchange or refund. We try our best to accurately portray the colour of the tems but due to lighting and calibration of different computers, it may be a few shades different